Hauler Hero, the cloud-based software platform built specifically for waste and recycling haulers to help them increase efficiency, streamline operations, and grow revenue, is now officially available through Sourcewell, the cooperative procurement authority serving cities, towns, counties, and public agencies.
What This Means for Municipal Waste Operations
- Instant Access for Local Governments and Agencies: Cities, towns, counties, and other public sector agencies can adopt Hauler Hero without issuing their own RFP or IFB because Sourcewell conducts the competitive solicitation on their behalf.
- Built for Waste Departments and Vendor Partners: Hauler Hero’s specialized toolset can be deployed by municipal departments or authorized vendor partners handling trash and recycling contracts. Its modules include drag‑and‑drop dispatch, driver mobile app, CRM, billing, automated workflows, customer portal, and real-time reporting, all built to streamline waste hauling operations.
- Operational Efficiency and Community Service Impact: With Hauler Hero, waste departments can reduce office workload, lower customer support demands, optimize routing, and speed additional workflows, resulting in smoother daily operations, higher service reliability, and better resident experience.
The Hidden Cost of Traditional RFPs in Waste Management
For many municipal waste departments, purchasing new software or equipment the traditional way means issuing a Request for Proposal (RFP). This process can stretch for 6 to 18 months and require dozens of staff hours from managers, procurement officers, IT teams, and legal counsel.
- Time Drain: Drafting the scope, advertising the RFP, evaluating bids, and negotiating contracts can delay implementation by months or even years.
- Staff Resources: Department leaders and procurement teams are pulled away from day-to-day operations to review submissions, hold vendor meetings, and score proposals.
- Opportunity Cost: Every month spent in procurement limbo is another month without operational improvements, route efficiencies, or better customer service tools.
By leveraging a a vetted, compliant contract like Sourcewell’s, waste departments skip the RFP process entirely, freeing time, reducing administrative costs, and getting solutions like Hauler Hero in place faster.
Canadian Access via Canoe
Canadian municipalities and public agencies gain equivalent access through the Canoe Procurement Group of Canada, which partners with Sourcewell under trade compliant frameworks.
- Eligible Canadian agencies simply post a bid intent notice, request Hauler Hero under the Canoe/Sourcewell contract, and proceed without conducting their own RFP.
- Canoe supports local governments, school boards, Indigenous governing bodies, and other public entities across Canada.
Why This Partnership Matters for Waste Departments
- Compliance Ready Procurement: Avoid duplication of competitive sourcing because Sourcewell contracts meet legal procurement standards for public sector agencies.
- Fast Deployment: Eliminate turnaround delays of issuing your own RFP and reduce time from decision to deployment.
- All in One Waste Tech Platform: Hauler Hero is made for waste hauling teams from route planning and driver execution to customer communication and analytics.
- Scalable for Public Operations: Whether your agency operates routes in-house or facilitates vendor partners, Hauler Hero adapts to support residential, commercial, and roll-off services.
By making Hauler Hero available through Sourcewell, and via Canoe for Canadian agencies, public waste departments and vendor partners can easily and compliantly begin transforming the way they do their jobs for the better. No extra RFPs. No more fighting with fragmented or outdated software systems. Just immediate access to Hauler Hero to ensure your team keeps waste removal running smoothly for constituents.
Get started at https://www.sourcewell-mn.gov/lookup or by booking a Hauler Hero demo now!